Responsibilities:

• Minimum 1 Year Experience in International Technical Support
• Provide technical support to customers over the phone, with a focus on international clients
• Resolve technical issues in a timely and efficient manner
• Troubleshoot and diagnose software and hardware problems
• Document customer interactions and technical issues in a clear and concise manner
• Meet or exceed performance targets for customer satisfaction and issue resolution
• Continuously improve technical knowledge and skills through training and self-study.
• Rotational shift (24/7)
• Age - 28/29yr Max
• 5 days working, 2 days rotational off
• Language - Only English
• Cabs provided
• WFO only
• Undergraduates/Post-Graduates