Delivers the assigned training courses with the ability to consult on the specific use of the products within the target client environment.
Willingly explores new training subjects and topics and study market requirements to enhance and expand product list.
Ensures that lessons learnt from experiences and client’s feedbacks are implemented and maintained in order to enhance the customer satisfaction through the services.
Updates themselves to the latest requirements of the specific field of work
Ensures maintenance & improvement of competency and qualification as trainer as per the required standards and other applicable codes, regulations and organizational requirements.
Supports, grooms and monitors junior trainers as needed by the management.
Maintains a healthy and steady relationship with the clients to satisfy their requirements in acceptable time frames.
Relevant qualification and certification as trainer as per required discipline (NEBOSH, OSHA, IRCA, etc.)