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FIRCO Application Support engineer

Riyadh, Riyadh ยท Information Technology
Job Description:
  • 7 to 10 years Working experience in Payment and Customer Screening (Firco Continuity, Firco trust, FSK and Firco Utilities)
  • 5 years Banking domain experience
  • Knowledge of WebSphere/Unix/Oracle/SQL query and IBM MQ
  • Vendor Coordination, JIRA, Service Management/Change Management tool experience
  • System monitoring including log / error checking and trouble shooting
  • Providing Solution on incident / Service Request tickets received
  • Raise Problem Tickets & take necessary actions till closure.
  • Liaise with vendors for problem tickets & resolve issues
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