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Technical Consultant (Firewall / Proxy)

Beijing, /Beijing · Information Technology
Basic Knowledge Required:
  • Clear understanding of OSI Model and TCP/IP stack 
  • Basic understanding of Routing Static and Dynamic. 
  • Clear understanding of Firewalls, Load balancers, WAF and its operations. 
  • Should have basic skill in packet capture and analysis. 
  • Should be familiar with Wireshark. 

Work Experience:
  • Minimum 2-year experience only in Symantec WSS and Web Cloud Proxy. 
  • Experience in any one Proxy platform like Cisco, ZScalar, Symantec, etc. 
  • Experience in at least one Load balancers like F5, Alteon, Barracuda, and Netscaler. 
  • Holding experience in end to end design and implementation. 

Roles and Responsibilities:
  • Should have experience of transitioning services from incumbent vendors.
  • Documenting SMTD, EPD, and SOP as per project requirement.
  • Continuously interacting with Customers over voice, Emails and Remote screen sharing to resolve issues with in the SLA. 
  • Documenting the solutions provided to the Customers in the ticketing tool. 
  • Troubleshooting p1/p2 incidents interacting with different team for the timely resolution with in the SLA. 
  • Documentation of RCA in proper RCA template. 
  • Best practices or preventive measure implementation based on the RCA action items. 
  • Should be open to work in 24/7
Kind Regards,

Jobskey Consultancy

KSA Office 
-- Email: Consultant@jobskeysearch.com| Website:  www.jobskeysearch.com
UK -- Email:  Resumes@jobskey.co.uk | Website: www.jobskey.co.uk
India -- Email: Resumes@Jobskey.com | Website: www.jobskey.com 
 

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