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Technical Consultant (Firewall / Proxy)
Beijing, /Beijing · Information TechnologyBasic Knowledge Required:
Work Experience:
Roles and Responsibilities:
- Clear understanding of OSI Model and TCP/IP stack
- Basic understanding of Routing Static and Dynamic.
- Clear understanding of Firewalls, Load balancers, WAF and its operations.
- Should have basic skill in packet capture and analysis.
- Should be familiar with Wireshark.
Work Experience:
- Minimum 2-year experience only in Symantec WSS and Web Cloud Proxy.
- Experience in any one Proxy platform like Cisco, ZScalar, Symantec, etc.
- Experience in at least one Load balancers like F5, Alteon, Barracuda, and Netscaler.
- Holding experience in end to end design and implementation.
Roles and Responsibilities:
- Should have experience of transitioning services from incumbent vendors.
- Documenting SMTD, EPD, and SOP as per project requirement.
- Continuously interacting with Customers over voice, Emails and Remote screen sharing to resolve issues with in the SLA.
- Documenting the solutions provided to the Customers in the ticketing tool.
- Troubleshooting p1/p2 incidents interacting with different team for the timely resolution with in the SLA.
- Documentation of RCA in proper RCA template.
- Best practices or preventive measure implementation based on the RCA action items.
- Should be open to work in 24/7
Kind Regards,
Jobskey Consultancy
KSA Office -- Email: Consultant@jobskeysearch.com| Website: www.jobskeysearch.com
UK -- Email: Resumes@jobskey.co.uk | Website: www.jobskey.co.uk
India -- Email: Resumes@Jobskey.com | Website: www.jobskey.com
Jobskey Consultancy
KSA Office -- Email: Consultant@jobskeysearch.com| Website: www.jobskeysearch.com
UK -- Email: Resumes@jobskey.co.uk | Website: www.jobskey.co.uk
India -- Email: Resumes@Jobskey.com | Website: www.jobskey.com