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Image & Patch Management Consultant

Dhahran, Eastern Province · Information Technology
MUST HAVE Skills: Desktop - SCCM 2007/2012, Imaging
Level: L2
  • Imaging (Installing OS) & Patching for End user devices and standardize the process using GIB existing SCCM tool
  • OS Imaging: Build, test, implement and regularly upgrade OS image for new desktop/laptop or as per customer specific requirements
  • Testing of new/old Hardware/software products for compatibility and performance.
  • Understand the new requirements / applications of customer and facilitate the testing of the same during UAT/pilot.
  • New Technology/Product Evaluation and Implementation::Understand, evaluate, carry out pilots, recommend, take approval and implement new products and technologies at customer premises to keep up with the market place.
  • Knowledge Management: Create SOP’s for known solutions and script whichever possible
  • Audits::Provide support and assistance to customer IT team for audits being conducted in customer premises
  • Fine tune, optimize existing SCCM environment.
  • The Resource support engineer managing complex and high end servers for Microsoft premier clients on System Centre Operations Manager 2007/2012
  • Analysing the complex server hierarchies for client environments and providing a resolution for the same by doing root cause analysis.
  • Providing support to clients on SCOM 2007/2012.
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