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Key Account Director

Cambridge, England · Healthcare
We are looking for a person who will act as a front-line client manager in driving business growth as well as lead customer engagement efforts.
Location: In and around Cambridge, UK with frequent travel to Luton and Manchester as well as the EU and the US.

Sales responsibilities: 
  • Identify, prioritize and qualify the sales of Client's services and large transformation projects 
  • 60% focus will be on managing and opening new revenue streams in existing engagements in Digital Production, Training, Analytics, Medical Affairs, etc. 40% focus will be on opening new client conversations on Regulatory, Medical, RWD etc. 
  • Develop strong client relationships that enable identification and qualification of successful sales opportunities 
  • Drive structured, compelling conversations with existing clients that generate new programs including but not limited to evangelization of new commercial models and business case development. 
  • Lead the responses to requests for proposals (RFPs) Lead a defined, structured approach to governance all business development activities Lead the acquisition of new client buying groups
  • Mentor and coach client services and project managers based in the US and Europe and promote their professional development

Client responsibilities: 
  • Enable superior Customer experiences and positive Voice of Customer 
  • Develop practice implementation roadmaps and implement the support models 
  • Manage a portfolio of client groups within an account

Career and Industry Experience:
  • 8+ years at established technology/BPO outsourcing/consulting firm and/or digital marketing services provider
  • Pharma/Lifesciences experience is a must
  • Connected within the industry, including conference presentations
  • Demonstrated successful delivery of enterprise transformational programs and services to clients
Kind Regards,

Jobskey Search and Selection 

KSA Office 
-- Email: Consultant@jobskeysearch.com| Website:  www.jobskeysearch.com

Resumes@Jobskey.com | Website: www.jobskey.com 

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