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Desktop Support Engineer
Dhahran, Eastern Province · Information Technology
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Desktop Support Engineer
Location:
Dhahran
Duration:
1 Year
Please note that we are only looking for Philippines National only
Below is the JD :
Skills :
Good knowledge in Desktop Management and Windows 10 OS
Excellent Knowledge on Windows server 2012 and above, good experience on AD, DHCP, DNS server management.
Good Knowledge in Desktop Application (Outlook/ Skype/ Printer & Scanners/VOIP phones/VPN/VCON service)
Good Knowledge on Networking, scripting & development .
Roles and Responsibilities :
Respond to Issues from end users, managers and team members for specific IT services.
Manage project servers, take regular backup and preserve in secured area.
Configure and manage Switches\Routers\Firewall.
Should be responsible for all the IT issues( Desktop\laptop, VCON, VOIP, printers) at site.
All incident tickets assigned should be addressed and closed in portal.
100% of SLA to be met every day and confirmation should be shared to in-charges.
Focus and follow-up on the problem tickets till closure.
The Engineers will be deployed full-time as per the project timings as required.
Adherence to defined security policies and process
Kind Regards,
Jobskey Search and Selection
KSA Office
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