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End User Support/Desktop Support L2

Riyadh, Riyadh province · Information Technology
Job Description: 
The End-User Support engineer is primarily responsible for providing support to the end-users which should be reflected positively in periodic End-User Satisfaction Survey. 

Duties & Responsibilities: 

· Implement & Maintain helpdesk process/procedures and tools. 
· Keep track of installed IT assets in order to prepare upgrades and replacements 
· Assist and advise users on standard applications and general usage of IT resources. 
· Provide support to users on computer systems 
· Provide daily IT support to the company 
· Ensure SLA & KPIs are met all the times 
Kind Regards,

Jobskey Consultancy

KSA Office 
-- Email: Consultant@jobskeysearch.com| Website:  www.jobskeysearch.com
UK -- Email:  Resumes@jobskey.co.uk | Website: www.jobskey.co.uk
India -- Email: Resumes@Jobskey.com | Website: www.jobskey.com 

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