Create information architecture diagrams, UX workflow diagrams, wireframes, proof-of-concepts, and interactive prototypes
Propose, lead and participate in user research, usability validation and A/B testing
Create holistic design solutions that address business and user requirements
Effectively communicate conceptual ideas, design rationale and the specifics of user centred design process
Foster collaboration and present cohesive interaction, design and user experience approaches to a non-design audience
Work in partnership with business stakeholders, graphic designers, and developers to design end-to-end experiences using participatory and iterative design techniques
Act as a UX evangelist, ensuring others understand the value of UX activities and help develop and drive user experience strategy
Stay up to date with new technologies and trends in the digital design space
Creating the UX departments vision and provide leadership to the UX team
Work with the executive management team to define and implement a strategy to achieve company goals
Delegating tasks and responsibilities while maintaining ultimate liability and accountability for the execution of each of those responsibilities
Adapt and drive best practices to improve efficiency and effectiveness of UX team
Ensuring UX team members are highly engaged in UX department activities
Developing professional individual as well as team development goals and plans
Identifying and hiring key UX personnel to build the team
Manage execution and delivery of multiple projects concurrently
Lead client project / in-house product discovery and strategy workshops
Assist with and resolve client escalated issues
Key Skills
Great understanding and passion for all aspects of the UX process
Experience leading UX research and design teams
Experience dealing with director-level client stakeholders to determine project requirements, scope, and costing
Experience working in agile environments, with multi-disciplined teams
Familiar with Lean UX, Design Thinking and Agile software development processes
Proven understanding of and experience with applying the user-centred design process to large scale digital projects
Experience creating usable requirements documentation for development teams
Familiarity with user interface guidelines and best practices for major platforms (iOS, Android, Web) and an understanding of the limitations and tradeoffs of using various development technologies and standards
Proficient using wireframing and prototyping tools
Organized, able to think beyond what is asked for, and able to juggle multiple projects and competing priorities in a fast paced, often evolving environment
Fluent English (both spoken and written) and ideally Arabic
Required Qualifications:
Minimum of 4 years related work experience in the role of UX Architect, Information Architect, UX Lead or UX Designer and delivering projects on a large scale and in a complex business setting
Masters degree with an emphasis on HCI, Product Design, Psychology, Computer Science (or equivalent relevant work experience) preferable
Experience in using sketch, figma, axure, uxpin, Balsamiq, Invision and other design softwares