Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees
 

Knowledge, Skills, and Abilities

• Experience with change management and facilitation.
• Experience with business process improvement, such as Lean.
• Experience with Microsoft Office products
• Excellent presentation skills with solid communication capabilities and practices, both oral and written
• Good project management skills
• Works well in a team environment
• Strong interpersonal capabilities and ability to work cross-functionally with other leaders on sensitive and/or emotional issues

Key Responsibilities

• Identify, plan and implement key projects to improve quality, reduce costs, increase productivity and improve cycle time by reducing wasted time, rework, etc. resulting in significant business improvement and customer satisfaction.
• Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
• Facilitate meetings and/or projects, determine audience and tactics appropriate for a particular discussion.  Adapt facilitation style in order to engage a variety of group settings.