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Oracle CCB

Riyadh, RIyadh
Roles and Responsibilities:
Install and configure Oracle Utilities Customer Care and Billing.

- As a Lead Administrator, you should be able to act as a Single  point of contact for the technical tower in front of the customer management.
- Ensure proper communication and quick resolution as a crisis manager.
- Responsible for Vendor Management and people management.
- Drives day to day operations and work plan allocation/management. 
- Drive service improvement programs. 
- Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Effort estimation/reviews on need basis for new projects.
- Performing package deployments in CC&B
- Applying CCB Service Packs (SP) and Patches for Utilities Framework and CCB.
- Configuring and Administering CC&B Thread pool worker.
- Providing 24/7 Production support for CCB Application and CC&B database.
- Performing CCB Cloning/Refresh of CCB Development/UAT instances from Production for testing purposes.
- Applying recommended Oracle Patches for CCB Application and CC&B database.
- Working closely with data migration team and assisting them with data migration.
- Working closely with Oracle support for the critical issues.
- Possessing Good Knowledge of CCB architecture and concepts.
- Responsible of installing different versions of Oracle database across various Operating systems.
- Spearheaded design, assembly and implementation of large-scale databases.
- Configuring Staging Schema for Data Migration.
- Involved in Performance tuning, backup recovery, analysing database processes.
- Creation of Users, user defined roles and mapping grants as per requirement.
- Support Team with CCB Troubleshooting 

Candidate should be familiar with:
• CC&B Administration.
• CC&B upgrade.
• RAC,ASM Configuration
• Oracle Web Logic Configuration.
• Database Migration across platforms.
• Performance Tuning - DBA
• RMAN Backup and Recovery
• Data pump and Export-Import.
• AWR Analysis.
• Applying CPU/PSU patches.
Kind Regards,

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