Understand client and clearing requirements, the usage of Payments Products by corporate and FI clients and priorities the requirements based on data analysis and strategic business need
Define functional and non-functional business requirements for development and commercialization in order to meet business objectives
Help define operations support and intervention processes for users of payments processing systems, ensuring controls on data and process flows are maintained
Articulate and document process flows including customer interactions, operational interventions, end to end flows, data handoffs, etc.
Perform impact analysis for business initiatives to determine partner business groups that will consequently be required to undergo technical or operational process change
Devise a transition process to ensure that Operations, Technology and Service can seamlessly move to their respective target state models
Analyse and elaborate product features and operational, regulatory and compliance, UI, reporting and sanctions screening requirements
Develop subject matter expertise in related clearings and payment processes for ad-hoc consultation for any unique or unexpected scenarios arising
Conduct walks through and training sessions to update stakeholders and user groups
Analyse defects by prioritizing and exploring alternative solutions
Key Skills / Experience
Payments processing domain and clearing knowledge (such as SEPA, BACS, ACH, etc) required
Requirement's analysis, elaboration and documentation skills required
Understanding of corporate/FI payments processing requirements required
Understanding of the Agile methodology and experience of using JIRA and MS Office
Ability to build partnerships and work in a collaborative team environment
Creative problem solver, capable of developing innovative and differentiated solutions