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Opearation Lead (OT Cyber)

Jubail, Eastern Province · Information Technology
  • Incident investigation
  • Troubleshooting and resolution of escalated Security incidents
  • Problem management (Root cause analysis)
  • Coordinating with the Vendors during outbreaks.
  • Handling critical changes and Severity 1 tickets
  • Shift Management to ensure 24/7 resource availability
  • Test new version/patch before production roll out
  • Weekly and monthly reporting
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